Sickest patients face insurance denials despite policy fixes: “They won’t help me” – CBS News

Mar 23, 2025 | Press

Navigating the complexities of health insurance denials and prior authorization can feel like an endless game. As Kindyl Boyer, Infusion Access Foundation director of advocacy, aptly put it, some efforts to improve the system feel like playing “Whac-A-Mole.”

A recent CBS News article sheds light on the challenges patients face in accessing necessary care.